Licenses alone don't unlock AI — context does
Rolling out AI meant more than handing out seats. The real unlock was context — and our best context was sitting unused in forgotten docs and decks.
When we started rolling out AI at AXS, I didn't want to just give licenses out and expect productivity gains. I wanted my team to fully unlock the power of the tools.
But my team had varying levels of experience with AI. And I knew that that power was unlocked by giving AI context, not by spending time teaching prompt engineering.
So, what context did every team have at their disposal? Docs and decks.
You know the ones — the decks we'd pour time into making, presenting, and circulating, just to have it forgotten a week later and sit in the cloud collecting digital dust. New team members got hit with a wall of information on day one, most of which they'd forget by week two.
When someone did remember a doc existed, finding it meant tracking down whoever had the link, and waiting. Hours lost, sometimes days. Then came the real work: reading it, finding the part that applied to them, and interpreting it.
